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DonJoy

Iceman Continuous Cold Therapy Unit

Attention Medicare Patients

This product is no longer available on Better Braces. If you would like this product, please complete the order form here, and contact Customer Care at 800-336-3569.



Prescription Only. Provides cold therapy for the temporary reduction of swelling and pain after surgery or injury.

*** Prescription Only ***

See instructions below on how to submit your prescription with your order

The DonJoy Iceman by DJO is one of the industry's most recognizable sports medicine products for cold therapy. The Iceman cold therapy system (includes container and wrap combo) is used by orthopedists and sports medicine professionals following a variety of arthroscopic joint procedures to assist in minimizing pain, swelling, and inflammation by providing up to 7 hours of continuous cold therapy before needing to be refilled with ice.

The cold therapy unit is connected to your choice of a wrap-on (included) or cold pad which surrounds the joint with up to seven hours of cold pain relief. Compared to other cryotherapy machine products, the DonJoy Iceman uses a patented semi-closed loop system which allows the unit to maintain a more constant and accurate temperature than competitor's systems.

The Iceman also features a thermostat for easy temperature adjustments. This system is shipped complete, ready for immediate use and includes: Iceman cooler, pump with hose attached, and a three prong AC adaptor.

How to Order

How Do I Submit My Prescription?

In order to add this item to your cart you will need to upload an image of your prescription to your order; you can either take a picture or scan it in into your computer or smart phone. Once the file is on your device select “Choose File” near the Add To Cart button to find and upload the copy of your prescription. Once your order has been placed your order will be put on hold until the prescription has been verified which may take 1 or 2 business days. Your order will then be released and processed for shipment.

*Note* In order to successfully verify and process your order you will need to obtain a valid signed prescription from your physician. We will not accept an electronically signed prescription. The signed prescription needs to have the physicians name, address and phone number, as well as their NPI#, without this documentation we will not be able to fulfill your order.

How Do I Obtain A Prescription?

Make an appointment with your local doctor to have a prescription written for this item. You may also want to email or print the product information to give to your doctor.

Features Benefits

  • Two position locking top
  • Water tight seal
  • Hose stirrup
  • Inlet temperature control monitoring
  • Semi-closed loop system
  • Compatibility with a variety of pads

Available Cooler/Wrap Options:

  • Shoulder
  • Knee
  • Universal

Ideal Application

The Iceman Cold Therapy unit helps reduce pain and swelling. Using a patented semi-closed loop system, the Iceman maintains a constant temperature.

Warning & Caution

This device can cause serious injury if not used properly. Follow your physicians instructions on how long to use the device and when to use it. Frequently check your skin for increased pain, burning, numbness, tingling, discoloration, blisters, irritation or other changes in your skin condition. If you experience any of these conditions, stop use immediately and consult your physician.

Additional Information

This product does not qualify for Special Discounts or Free Shipping.

Replacement pads and charger available for purchase.

If you have a warranty issue with your Iceman please contact DonJoy (DJO) directly at (800) 321-9549

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Product Questions

I had very bad accident and a lot of lower leg surgeries . Have had Iceman universal pad since left rehab in Feb. Pad is coming apart at the top and seems to be leaking. Should I just order a new pad or would you recommend a knee/leg wrap.
Question by: Chrystal on Apr 26, 2016, 5:24 PM
The Universal Pad should be fine for you leg and if you have had that pad for less that 6 months it is under warranty. You can call DJO Global at 800-336-6569 to get a replacement
Answer by: Admin on Apr 26, 2016, 5:24 PM
Do you need a prescription if you are not using insurance?
Question by: Pam wagner on Jul 15, 2016, 9:35 PM
Yes, a prescription is required to purchase this item.
Answer by: Admin on Jul 15, 2016, 9:35 PM
My machine is 10 days old and the top half of the knee pad does not fill with or circulate water. There are a lot of air bubbles inside the pad and when unplugged the top third of the pad has no liquid, only air. Only the bottom third of the pad cools leaving the top warm without any water visible. What if anything can be done to correct this problem.
Question by: Susan on Feb 21, 2016, 4:17 PM
Please call Product Support to trouble shoot this problem at 888-405-3251
Answer by: Admin on Feb 21, 2016, 4:17 PM
I just had hip replacement 2 weeks ago and the hospital used and sent this machine home with me. I was just wondering if I could order a replacement pad for it as part of it does not seem to get cold, if so could you direct me toi the correct link to find the pads available for it
Question by: MB Anderson on Apr 1, 2016, 7:32 PM
Answer by: Admin on Apr 1, 2016, 7:32 PM
Can a new pump be ordered for the Donvoy ice machine?
Question by: Robin on May 8, 2016, 1:14 PM
No we do not sell parts for the Don Joy Ice Man. If the pump is not working the entire unit will need to be replaced
Answer by: Admin on May 8, 2016, 1:14 PM