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What is the best way to measure the knee for the correct size cryocuff?
Question by: GRD on Jun 2, 2010, 5:44 PM
take the circumference of your thigh 6' above the center of your knee.
Answer by: Admin on Jun 2, 2010, 5:44 PM
Will this cuff provide cold therapy coverage to the entire knee including the back portion of the knee? In other words will the cold therapy completely surround the entire knee?
Question by: Marilyn Brooks on Jun 13, 2010, 9:51 PM
Yes, the entire cuff will fill with water and completely surround the knee for maximum cryotherapy.
Answer by: Admin on Jun 13, 2010, 9:51 PM
There is a pin hole in the aircast boot. Is there anyway to patch?
Question by: Gary on Feb 9, 2011, 6:47 PM
At this time there are no recommended methods of patching a leaking Cryo Cuff, a replacement would be required.
Answer by: Admin on Feb 9, 2011, 6:47 PM
How do you empty the cuff?
Question by: Brian on Mar 23, 2012, 1:19 PM
Keep the cuff connected to the cooler, raise the cuff over the cooler, loosen or remove the lid and bleed the pad like a tube of toothpaste. Should you have any additional questions, please call 888-405-3251. Thanks.
Answer by: Admin on Mar 23, 2012, 1:19 PM
Hello-
I would like to clean the cuff portion of my CryoCuff. Please advise
on what I can use to clean it. Thank you.
Question by: Kari Inness on Mar 26, 2012, 6:24 AM
You can use mild soap and water to clean the cuff and cooler.
Answer by: Admin on Mar 26, 2012, 6:24 AM
I have a Cryo/Cuff Cooler that the valve that the hose attaches to is broken off of the cooler. Is that part available? Also, are the cuffs the same for the for both the motorized and non-motorized models?
Question by: Mike on Apr 18, 2012, 12:29 PM
The valve is not sold separate but the hose and the cuff's are. There is a 6 month warranty so if it's under warranty the manufacturer will replace it at no charge. Yes the cuffs for both units are the same.
Answer by: Admin on Apr 18, 2012, 12:29 PM
I have a "Back/Hip/Rib Cryo/Cuff ".
How do I clean it?
I can't find any care instructions on the Aircast web-site.
Thank you,
Phillip Dickson
phildksn@bellsouth.net
Question by: Phillip on May 25, 2012, 12:27 PM
Hand wash with mild detergent and air dry.
Answer by: Admin on May 25, 2012, 12:27 PM
I am a 5'4" female with small ankles weighing 122lbs. Should I order the pediatric ankle cuff? I have a complete rupture of my Achilles' tendon.
Question by: Kathy on Jun 19, 2013, 7:44 PM
Hello Kathy,
Pediatric Cuff is designed to treat ages 1-7yrs old. Shoe size is 1-4 for pediatric. I recommend the standard size unless you wear a size 4 and under.
Thanks for contacting Donjoy.
Answer by: Admin on Jun 19, 2013, 7:44 PM
I already have the cooler from a previous surgery. However, the insulation disc has been misplaced. Is it possible to order a new disc. I also will have to order the universal shoulder cuff.
Question by: Carol on Jun 26, 2013, 8:17 PM
Hello,
The cuffs are available for purchase. Please see the link below.