If you happen to find a lower price anywhere on an identical item, just show us the price and we will match it!
DonJoyStore.com works hard to bring you low prices. If you have found a better price for this item, at another authorized dealer, we will match it - Guaranteed! In order for us to match the price please email a link of the competitor's website to Service@Donjoystore.com and we'll confirm their price is lower. We'll then contact you with further instructions. This is not an automated process, but we will respond as quickly as possible.
Price Match Guarantee Terms and Conditions
This guarantee does not apply to shipping charges. If the competitor limits quantities we reserve the right to do so as well, and if the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item in stock. Our Price Match Guarantee does not apply to competitor's bonus offers, Ebay auctions, free offers, auction websites, non-retail(wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, or where a service commitment is included in the transaction.
Internet competitor offers must include shipping and handling charges as the basis for comparison. Additionally, we must be able to verify that it is the exact same product in brand-new condition.
Price match guarantee does not apply to non web-based stores.
Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current dated advertisement, register receipt, copy of webpage or catalog page) of a lower price, plus your original receipt to claim your refund for previous purchases. The terms of this guarantee are subject to change without notice.
Why are online bracing products less expensive than the ones purchased in a physician office?
When you purchase your brace online, there are certain services and benefits that you won’t receive. Services that you will receive from your medical professional in the office but not from your online retailer may include:
- assessing your medical condition to determine the most appropriate brace
- measuring you to determine the appropriate brace size
- assessing brace fit
- billing your insurance company for the brace
- in person brace return or exchange if necessary
Comparing the cost of a device online vs. the cost of the same device provided in a medical professional’s office is not a valid comparison. As the consumer, you have to decide what is right for you and consider the trade-offs. Sure, online products tend to be less expensive – but you also lose the important services and benefits outlined above. Please make your decision carefully and, when in doubt, consult your medical provider and insurance company.
