DonJoy Iceman Universal Cold Pad, Wrap-On - All Questions
DonJoy Iceman Universal Cold Pad, Wrap-On
(13) Reviews
SKU
11-0679-X
What is the best way to clean and store the Iceman and the cold pad??
Question by: LINDA on Jul 21, 2010, 6:30 PM
Rinse out the cooler with warm water and a mild soap. Wipe the outside of the pad down with a warm rag. Store in a cool dry place.
Answer by: Admin on Jul 21, 2010, 6:30 PM
Are there instructions or even better a illustration on how to put on the universal cold threapy wrap on a shoulder using the provided straps? We took it off and now cant figure out how to put it back on corrrectly. The product really helped but I cant seem to find any illustrations oh the correct way to wear it on the shoulder.
Thanks,
Parker Jones
Thanks,
Parker Jones
Question by: parker jones on Aug 10, 2011, 3:24 PM
With the universal pad you are going to apply it so that the hoses coming out of the pad are going up towards the head and the circle in the middle of the pad will be over the shoulder joint area and the rest of the pad will wrap down on the arm. Unfortunately we do not have any other illustrations, than the ones that come with the unit.
Answer by: Admin on Aug 10, 2011, 3:24 PM
I purchased a Don Joy machine at a garage sale. The connectors from the icepack tp the machine are cracked. How do I replace the broken screw off connectors.
I appreciate your help with the replacement parts.
I appreciate your help with the replacement parts.
Question by: Carrie Burson on Oct 7, 2012, 7:23 AM
Hi Carrie
Are you talking about where the hose attaches to the cooler? If so, we do not off replacement parts for that particular piece.
Thank you
Are you talking about where the hose attaches to the cooler? If so, we do not off replacement parts for that particular piece.
Thank you
Answer by: Admin on Oct 7, 2012, 7:23 AM
The water bag has torn where the inlet and outlet parts fit into the long hose. I will be having another knee surgery. Can I get the bag part? Is it reliable to replace the bag or buy a new system? This is third knee surgery coming up soon.
Question by: Patti Nelson on May 26, 2013, 2:31 PM
Hello Patti,
Yes we have replacement parts for your IceMan. We can replace your Knee Cuff, Shoulder Cuff, etc. Please call us at 1-888-405-3251.
thanks for contacting Donjoy.
Yes we have replacement parts for your IceMan. We can replace your Knee Cuff, Shoulder Cuff, etc. Please call us at 1-888-405-3251.
thanks for contacting Donjoy.
Answer by: Admin on May 26, 2013, 2:31 PM
Can you tell me how the hand/wrist wrap works & how much it is? I also have misplaced my plug. Can you tell me how much a replacement one is. If I order them tomorrow (Mar 17) abt when can I expect to get them?
Thanks so much! I love my Iceman Clear!! Best therapy around!!
Thanks so much! I love my Iceman Clear!! Best therapy around!!
Question by: Karen S on Mar 16, 2014, 2:55 PM
Karen
The hand wrist pad is very small and doesn't come with a strap to wrap it on. The Sterile Small Rectangular wrap could be wraped around the wrist and hand, but that does not come with a strap so it would have to be wrapped on with an elastic bandage. The price for the pads is $49.99. you can get a new power supply here: https://www.donjoystore.com/donjoy-iceman-power-supply
The hand wrist pad is very small and doesn't come with a strap to wrap it on. The Sterile Small Rectangular wrap could be wraped around the wrist and hand, but that does not come with a strap so it would have to be wrapped on with an elastic bandage. The price for the pads is $49.99. you can get a new power supply here: https://www.donjoystore.com/donjoy-iceman-power-supply
Answer by: Admin on Mar 16, 2014, 2:55 PM
I have the Iceman by Donjoy universal cold wrap and the ice machine. I used it last year and stored it for the year. I brought it out this week and it smells of mold tremendously. How can I clean the mold out of the machine and the cold pad? I did rinse it with a mixture of 1cup bleach to approx 1.5 gals of water, but that didn't help.
Please advise
Chris
Please advise
Chris
Question by: Chris on Jun 11, 2014, 11:21 AM
Chris
You need to run the machine with the warm water and bleach for about 10 minutes. This will help to remove and mold in the machine so that it will run
You need to run the machine with the warm water and bleach for about 10 minutes. This will help to remove and mold in the machine so that it will run
Answer by: Admin on Jun 11, 2014, 11:21 AM
How does one empty the Iceman Wrap-on Cold Therapy Pad? I want to store it, but there's water still in the pad...I see it move. I've tried folding it at the middle crease, hoping the water will pool there, and then I can direct it to the two intake hoses, but it appears to be held in there by something. If I try to store it as it is, the water will become moldy.
Question by: Elise on Jun 13, 2014, 9:06 PM
Elise
You must make sure that the pad is connected to the hose of your Iceman unit when trying to get the water out otherwise it has no where to go. Lay the pad on a flat surface and try placing a heavy book on it to push the remaining water out. When you decide to use the unit again first run warm water and a 10% bleach solution to break up any mold that has built up in the hose and pad.
You must make sure that the pad is connected to the hose of your Iceman unit when trying to get the water out otherwise it has no where to go. Lay the pad on a flat surface and try placing a heavy book on it to push the remaining water out. When you decide to use the unit again first run warm water and a 10% bleach solution to break up any mold that has built up in the hose and pad.
Answer by: Admin on Jun 13, 2014, 9:06 PM
Can the ice universal cold wrap be used for replacement hip surgery? Is it large enough? I am getting knee surgery this week and hip replacement in Nov. Seems like the way to go if it works for both.
Question by: Dave on Aug 18, 2014, 2:18 PM
Dave
The Universal Cold pack is 11"X11", It could possibly be used for the hip as well
The Universal Cold pack is 11"X11", It could possibly be used for the hip as well
Answer by: Admin on Aug 18, 2014, 2:18 PM
My wife suffers from migraines. Will the universal cold wrap fit well on a person's head? What is the return policy if it doesn't work out?
I used to have an airchill for my knee, and it would inflate and deflate, providing pressure on my knee. While I liked that for the knee, I'm not sure if it would be good or bad for headaches. Does this Donjoy unit also do that?
Thanks!
I used to have an airchill for my knee, and it would inflate and deflate, providing pressure on my knee. While I liked that for the knee, I'm not sure if it would be good or bad for headaches. Does this Donjoy unit also do that?
Thanks!
Question by: Chris Wu on Oct 1, 2014, 9:44 PM
The DonJoy Iceman Universal Wrap on pad is not for use on the head. For this purpose I would suggest the Don Joy Dura Kold TMJ Wrap. https://www.donjoystore.com/donjoy-dura-kold-dentaltmj-wrap this can be used for the head. Another option is the donjoy Hot/Cold Therapy Wrap https://www.donjoystore.com/donjoy-hot-cold-therapy-wrap
Answer by: Admin on Oct 1, 2014, 9:44 PM
I am having knee replacement surgery in March and a friend has lent me their DonJoy Iceman but they used it for hip replacement. Will the Hip Cold Pad work for the knee also or do I need to buy one specifically for the knee and if so which one should I get?
Question by: Pam on Feb 1, 2015, 12:40 PM
Pam
I would suggest getting the Universal wrap on pad for your knee. https://www.donjoystore.com/iceman-universal-cold-pad-wrap-on
I would suggest getting the Universal wrap on pad for your knee. https://www.donjoystore.com/iceman-universal-cold-pad-wrap-on
Answer by: Admin on Feb 1, 2015, 12:40 PM